Detailed Description of Good and / or Services
Ukuva iAfrica USA Inc is a business that markets Ukuva iAfrica branded foods.
manufactured in South Africa.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of shipping waybill #
Return and Refunds Policy
The provision of goods and services by Ukuva iAfrica USA Inc is subject to availability. In cases of unavailability, Ukuva iAfrica USA Inc will refund the client in full within 30 days. Cancellation of orders by the client will attract a CANCELLATION FEE totaling 15% of the invoice value as an administration fee.
Customer Privacy Policy
Ukuva iAfrica USA Inc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa, Master Card, or American Express credit cards or by electronic bank transfer into the Ukuva iAfrica USA Inc bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Ukuva iAfrica USA Inc by Durango Merchant Services LLC who are the approved payment gateway for Visa, Master Card, or American Express credit cards Users may go to www.durango-direct.com and www.shopdirect.co.za and to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Ukuva iAfrica USA Inc separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is the United States of America. Transaction Currency is $US
Responsibility
Ukuva iAfrica USA Inc takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Ukuva iAfrica USA Inc chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 6, Roodehek Street, Gardens, Cape Town, South Africa.
Variation
Ukuva iAfrica USA Inc may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by . . . . . . Ukuva iAfrica USA Inc a Nevada registered corporation trading from South Africa as Ukuva iAfrica USA Inc and with US EIN # 26-4731069 represented by Nigel Wood.
Export Restriction
The offering on this website is available to USA clients only.
Ukuva iAfrica USA Inc contact details
Telephonic Support: 718 404 9237 or South Africa +27834407843 | Email Support: Ukuva@netactive.co.za
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